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Signed Networks in Social Media (1003.2424v1)

Published 11 Mar 2010 in physics.soc-ph, cs.CY, and cs.HC

Abstract: Relations between users on social media sites often reflect a mixture of positive (friendly) and negative (antagonistic) interactions. In contrast to the bulk of research on social networks that has focused almost exclusively on positive interpretations of links between people, we study how the interplay between positive and negative relationships affects the structure of on-line social networks. We connect our analyses to theories of signed networks from social psychology. We find that the classical theory of structural balance tends to capture certain common patterns of interaction, but that it is also at odds with some of the fundamental phenomena we observe --- particularly related to the evolving, directed nature of these on-line networks. We then develop an alternate theory of status that better explains the observed edge signs and provides insights into the underlying social mechanisms. Our work provides one of the first large-scale evaluations of theories of signed networks using on-line datasets, as well as providing a perspective for reasoning about social media sites.

Citations (1,445)

Summary

  • The paper reveals that undirected social networks adhere to structural balance theory, while directed interactions align better with status theory.
  • It employs data from Epinions, Slashdot, and Wikipedia to demonstrate that balanced triads are prevalent and unbalanced configurations are scarce.
  • The study highlights how clustering of positive links and bridging by negative links can inform social media design and behavioral analysis.

Signed Networks in Social Media

The paper of signed networks within social media presented by Leskovec, Huttenlocher, and Kleinberg offers significant insights into the interplay between positive (friendly) and negative (antagonistic) interactions on online platforms. This paper contrasts evaluations derived from classical structural balance theory, originating in social psychology, with a proposed status theory to interpret patterns and dynamics in large-scale social networks comprising positive and negative links.

The foundational objective of this research involves investigating how positive and negative relationships influence the overall structure and behavior of online social networks. Specifically, this paper is one of the first to conduct a large-scale empirical evaluation utilizing datasets that feature signed links, providing a pivotal perspective on characterizing interactions on social media sites.

Methodology

The research hinges on analyzing data from three notable online platforms:

  1. Epinions - a product review site where users can establish trust or distrust links.
  2. Slashdot - a technology blog where users can denote others as friends or foes.
  3. Wikipedia - where admins election votes serve as implicit positive or negative edges.

Central to this analysis are two major theoretical frameworks:

  • Structural Balance Theory: Stemming from social psychology, it posits that certain configurations of triads (triangles of three individuals) are more stable than others. Triads with three positive links (T_3) and one positive link (T_1) fit well with principles such as "the friend of my friend is my friend." Conversely, configurations with two positive links (T_2) or zero positive links (T_0) are deemed less stable.
  • Status Theory: This paper introduces status theory, which models directed networks and explores the notion of status differentials. A positive directed link suggests the originator perceives the recipient as having higher status, while a negative link implies the reverse. This theory makes different predictions about the prevalence of sign configurations in directed triads compared to structural balance.

Key Findings

Numerical results from the differential evaluations between balance and status theories indicated that:

  • Undirected Networks: When disregarding link directions, the datasets showed that balance theory is a strong predictor of social structure. Balanced triads such as T_3 (three positive edges) were significantly overrepresented, while unbalanced triads like T_2 were heavily underrepresented.
  • Directed Networks: The incorporation of directionality favoured status theory. Here, the observed data in online platforms, especially in scenarios involving sequential link formation, aligned more closely with the predictions of status theory over structural balance. For example, positive cyclical links (A -> B, B -> C, C -> A) were underrepresented, consistent with status differentiation.

Implications

The results suggest nuanced behaviors in online social network interactions. Positive links tend to cluster in more densely interconnected groups, while negative links often span across these clusters, potentially serving as bridges. The research also highlights a critical aspect of social capital theory, where more visible and embedded interactions (e.g., through common neighbors) tend to remain positive.

Moreover, the reciprocation of links further demarcates the context-specific applicability of these theories. Positive links were frequently reciprocated positively, aligning with balance theory’s predictions, whereas negative links showed mixed reciprocation tendencies indicative of a blend between status- and balance-driven behaviors.

The application of these findings extends beyond theoretical enrichment:

  • Design of Social Computing Systems: Understanding the balance-status interplay can inform the design of social media algorithms to better predict and manage user interactions.
  • Behavioral Insights: The deviations in linking behaviors based on status differentials can help elucidate underlying social mechanisms, informing both sociology and human-computer interaction research.

Future Directions

Further research could explore refining status theory to account for observed deviations, particularly in low-status contexts. Additionally, extending this analysis to other forms of interaction data, such as textual sentiment or multimedia engagements, could provide broader validation and support for the identified principles.

Conclusion

This paper delineates how traditional balance theory and the proposed status theory elucidate different facets of signed social networks in online contexts. While balance theory aptly contextualizes undirected relationships, status theory provides a robust framework for directed, status-differentiated interactions. Through rigorous empirical analyses, this work provides critical insights into the structural dynamics of social media and lays the groundwork for further exploration into the complex interplay of positive and negative social interactions.