A Conditional Generative Chatbot using Transformer Model (2306.02074v2)

Abstract: A Chatbot serves as a communication tool between a human user and a machine to achieve an appropriate answer based on the human input. In more recent approaches, a combination of Natural Language Processing and sequential models are used to build a generative Chatbot. The main challenge of these models is their sequential nature, which leads to less accurate results. To tackle this challenge, in this paper, a novel architecture is proposed using conditional Wasserstein Generative Adversarial Networks and a transformer model for answer generation in Chatbots. While the generator of the proposed model consists of a full transformer model to generate an answer, the discriminator includes only the encoder part of a transformer model followed by a classifier. To the best of our knowledge, this is the first time that a generative Chatbot is proposed using the embedded transformer in both generator and discriminator models. Relying on the parallel computing of the transformer model, the results of the proposed model on the Cornell Movie-Dialog corpus and the Chit-Chat datasets confirm the superiority of the proposed model compared to state-of-the-art alternatives using different evaluation metrics.