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BlenderBot 3: a deployed conversational agent that continually learns to responsibly engage (2208.03188v3)

Published 5 Aug 2022 in cs.CL and cs.AI

Abstract: We present BlenderBot 3, a 175B parameter dialogue model capable of open-domain conversation with access to the internet and a long-term memory, and having been trained on a large number of user defined tasks. We release both the model weights and code, and have also deployed the model on a public web page to interact with organic users. This technical report describes how the model was built (architecture, model and training scheme), and details of its deployment, including safety mechanisms. Human evaluations show its superiority to existing open-domain dialogue agents, including its predecessors (Roller et al., 2021; Komeili et al., 2022). Finally, we detail our plan for continual learning using the data collected from deployment, which will also be publicly released. The goal of this research program is thus to enable the community to study ever-improving responsible agents that learn through interaction.

A Formal Analysis of BlenderBot 3: A 175B Parameter Conversational Agent

BlenderBot 3, a product of Meta AI, represents a significant advancement in the field of open-domain conversational agents. This 175-billion parameter dialogue model is distinguished by its ability to continuously learn from interactions and its integration with internet-based resources to enhance conversational capabilities. The deployment of this model on a publicly accessible web page marks an important step toward better understanding and improving responsible agent behavior.

The paper outlines the architecture and training methodology of BlenderBot 3, emphasizing its objective to surpass its predecessors in terms of responsiveness and safety. The model is based on the transformer architecture, initialized from the pre-trained OPT-175B model. Notably, it incorporates various modules, each executing specific tasks such as internet search query generation, knowledge response formation, and long-term memory management. These modules contribute to a refined dialogue generation approach, reducing issues like hallucination and inconsistency.

The researchers stress the importance of continual learning, a process facilitated by the public deployment of BlenderBot 3. This strategy diverges from traditional model improvement methods that relied heavily on curated datasets from crowdworkers. Instead, BlenderBot 3 gathers fine-tuning data organically during user interactions, allowing it to better address the needs and preferences of actual users. The ability to continually learn and evolve through interaction signifies a promising direction for developing adaptable AI systems.

Empirical evaluations, detailed in the paper, highlight BlenderBot 3's performance compared to existing open-domain dialogue agents. Human evaluations reveal significant improvements in knowledgeability, factual correctness, and engagingness over its predecessors, such as BlenderBot 1 and 2, and other models like SeeKeR. Additionally, BlenderBot 3's responses were tested for safety across various tools and scenarios, showing reduced rates of unsafe and biased outputs, though still acknowledging room for improvement.

The research team acknowledges the challenges in safely integrating human feedback, particularly from diverse and potentially adversarial users. Addressing this, they developed methods for robust learning from feedback, which are crucial for the long-term viability of deployment-based data collection. Techniques like the Director architecture, which incorporates binary feedback into LLMing, are explored to enhance learning from organic interactions while mitigating adversarial risks.

BlenderBot 3's implications extend beyond its immediate performance gains. The paper suggests that models like BlenderBot 3 pave the way for AI systems that are not only more informative but also safer and more socially aligned. This approach underscores the value of open research and transparent data sharing, as Meta AI commits to releasing conversational datasets and models derived from this ongoing research.

In conclusion, BlenderBot 3 sets a precedent in dialogue model development, integrating internet resources, handling unique user feedback, and striving toward a learning paradigm that matches the complexity and variability of human interaction. This work demonstrates significant progress in responsible AI development, presenting a model that is both more capable and closer to accepting the challenges of real-world deployment. Future work will likely continue refining these systems, improving dialogical intelligence, ethical considerations, and ensuring the safety and utility of conversational AI.

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Authors (18)
  1. Kurt Shuster (28 papers)
  2. Jing Xu (244 papers)
  3. Mojtaba Komeili (13 papers)
  4. Da Ju (18 papers)
  5. Eric Michael Smith (20 papers)
  6. Stephen Roller (27 papers)
  7. Megan Ung (10 papers)
  8. Moya Chen (9 papers)
  9. Kushal Arora (13 papers)
  10. Joshua Lane (4 papers)
  11. Morteza Behrooz (5 papers)
  12. William Ngan (5 papers)
  13. Spencer Poff (7 papers)
  14. Naman Goyal (37 papers)
  15. Arthur Szlam (86 papers)
  16. Y-Lan Boureau (26 papers)
  17. Melanie Kambadur (11 papers)
  18. Jason Weston (130 papers)
Citations (220)
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