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Uncertainty as a Form of Transparency: Measuring, Communicating, and Using Uncertainty (2011.07586v3)

Published 15 Nov 2020 in cs.CY, cs.HC, and cs.LG

Abstract: Algorithmic transparency entails exposing system properties to various stakeholders for purposes that include understanding, improving, and contesting predictions. Until now, most research into algorithmic transparency has predominantly focused on explainability. Explainability attempts to provide reasons for a machine learning model's behavior to stakeholders. However, understanding a model's specific behavior alone might not be enough for stakeholders to gauge whether the model is wrong or lacks sufficient knowledge to solve the task at hand. In this paper, we argue for considering a complementary form of transparency by estimating and communicating the uncertainty associated with model predictions. First, we discuss methods for assessing uncertainty. Then, we characterize how uncertainty can be used to mitigate model unfairness, augment decision-making, and build trustworthy systems. Finally, we outline methods for displaying uncertainty to stakeholders and recommend how to collect information required for incorporating uncertainty into existing ML pipelines. This work constitutes an interdisciplinary review drawn from literature spanning machine learning, visualization/HCI, design, decision-making, and fairness. We aim to encourage researchers and practitioners to measure, communicate, and use uncertainty as a form of transparency.

An Examination of Uncertainty as a Form of Transparency in Machine Learning

The paper in focus presents a comprehensive analysis of utilizing uncertainty as a critical component of transparency within machine learning models. It suggests a shift in the discourse from traditional model explainability toward incorporating uncertainty assessments as a crucial dimension of transparency. The authors aim to illustrate how this additional layer can enhance the interpretability, fairness, and trustworthiness of machine learning systems.

Summary of Concepts and Methodologies

The authors initiate by highlighting the inadequacies in solely relying on explainability for machine learning transparency. They argue that while explainability can elucidate a model's behavior, it might not always provide stakeholders with necessary insights into the confidence of the model, whether it is likely to be correct, or if there exist knowledge gaps that could affect predictions.

Uncertainty Quantification and Utilization

The paper categorizes uncertainty into aleatoric and epistemic, with aleatoric uncertainty arising from inherent data noise and epistemic uncertainty stemming from model parameters and structural approximations. The authors discuss various methodologies for quantifying these uncertainties. Bayesian approaches, frequentist methods including ensembling techniques, and post-hoc calibration methods are explored in detail, providing a comprehensive review of available techniques for uncertainty estimation.

Impacts on Fairness, Decision-Making, and Trust

Uncertainty assessments can profoundly impact a range of practical applications:

  1. Fairness: The authors discuss how uncertainties, if not properly accounted for, could exacerbate model biases. They emphasize employing uncertainty quantification methods to identify and mitigate biases, particularly those arising from representation and measurement biases.
  2. Decision-Making: In scenarios where machine learning models contribute to decision-making processes, understanding uncertainties can guide stakeholders in determining when to rely on model predictions. These insights can also aid in decision-theoretic frameworks, optimizing decisions based on quantified risks and benefits.
  3. Trust in Automation: Communication of well-calibrated uncertainties is linked to enhanced trust in AI systems. The authors suggest that clear uncertainty communication can aid in trust calibration, potentially avoiding over-reliance or unwarranted skepticism.

Communication of Uncertainty

A notable segment of the paper deals with the methods of communicating uncertainty to various stakeholders. The authors note that experts and non-experts require different levels of granularity: while experts may benefit from detailed statistical representations, simpler visualizations or categorization schemes might be more effective for non-specialist audiences.

Methodological Evaluation and Future Directions

The authors acknowledge the challenges and complexities in effectively measuring and communicating uncertainty. They suggest integrating user-centered design principles into the development of uncertainty quantification tools, ensuring they meet the specific needs of their intended audience. The paper proposes future exploration into the interplay between uncertainty, bias mitigation, and operational transparency, paving the way for more robust machine learning applications.

Conclusion

In conclusion, the paper robustly argues for the inclusion of uncertainty as a core attribute of transparency in machine learning. It offers a detailed roadmap for integrating uncertainty assessments into existing frameworks, compellingly advocating for an interdisciplinary approach to foster trust, fairness, and effective decision-making in AI systems. This work is poised to influence ongoing discussions surrounding ethical and accountable AI development, encouraging continued research into the systematic evaluation and communication of uncertainty in machine learning models.

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Authors (15)
  1. Umang Bhatt (42 papers)
  2. Javier AntorĂ¡n (22 papers)
  3. Yunfeng Zhang (45 papers)
  4. Q. Vera Liao (49 papers)
  5. Prasanna Sattigeri (70 papers)
  6. Riccardo Fogliato (18 papers)
  7. Gabrielle Gauthier Melançon (1 paper)
  8. Ranganath Krishnan (15 papers)
  9. Jason Stanley (8 papers)
  10. Omesh Tickoo (25 papers)
  11. Lama Nachman (27 papers)
  12. Rumi Chunara (27 papers)
  13. Madhulika Srikumar (3 papers)
  14. Adrian Weller (150 papers)
  15. Alice Xiang (28 papers)
Citations (219)