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Coach: A Coarse-to-Fine Approach for Cross-domain Slot Filling (2004.11727v1)

Published 24 Apr 2020 in cs.CL

Abstract: As an essential task in task-oriented dialog systems, slot filling requires extensive training data in a certain domain. However, such data are not always available. Hence, cross-domain slot filling has naturally arisen to cope with this data scarcity problem. In this paper, we propose a Coarse-to-fine approach (Coach) for cross-domain slot filling. Our model first learns the general pattern of slot entities by detecting whether the tokens are slot entities or not. It then predicts the specific types for the slot entities. In addition, we propose a template regularization approach to improve the adaptation robustness by regularizing the representation of utterances based on utterance templates. Experimental results show that our model significantly outperforms state-of-the-art approaches in slot filling. Furthermore, our model can also be applied to the cross-domain named entity recognition task, and it achieves better adaptation performance than other existing baselines. The code is available at https://github.com/zliucr/coach.

Analysis of "Coach: A Coarse-to-Fine Approach for Cross-domain Slot Filling"

In the context of task-oriented dialog systems, slot filling represents a critical component whereby systems identify pertinent slot types from user utterances. Traditionally, supervised methods have dominated this field, necessitating substantial labeled data from specific domains. However, given the expense and effort required to compile such data, there is a growing emphasis on cross-domain slot filling to leverage existing knowledge from source domains and apply it to data-scarce target domains. The paper under review presents an innovative approach named "Coach," which introduces a coarse-to-fine methodology to improve cross-domain slot filling.

The Coach framework is divided into two key stages. Initially, a BiLSTM-CRF model determines the general pattern of slot entities, identifying whether tokens belong to a slot entity. Subsequently, these detected entities are classified into specific slot types, utilizing their representations and drawing parallels to known slot descriptions. Enhancing this architecture is a supplementary template regularization method designed to improve the model's adaptability by standardizing utterance representations through generated templates.

Experimental results underscore the superior performance of Coach compared to existing models such as Concept Tagger (CT) and Robust Zero-shot Tagger (RZT). This advantage is observed across both zero-shot and few-shot learning paradigms. For instance, Coach surpasses RZT by over 3% in zero-shot scenarios and achieves significant gains, approximately 8-9% in F1-score, under few-shot conditions, utilizing only 20 or 50 target samples. These enhancements are particularly noteworthy when distinguishing between seen and unseen slots in target domains, with Coach demonstrating substantial gains over baseline models in both cases. Template regularization is identified as a critical factor contributing to this robustness by encouraging cohesive clustering in the embedding space.

In addition to slot filling, Coach’s efficacy extends to cross-domain named entity recognition (NER). Here, it matches or exceeds traditional BiLSTM-CRF frameworks, indicating its versatility across tasks that lack domain-specific labels. Although template regularization's impact appears limited in more open-text NER contexts, the fundamental coarse-to-fine approach remains effective.

The paper's conclusions highlight the potential of Coach to redefine approaches in cross-domain adaptation tasks. By combining explicit learning of slot entity patterns with intelligent utilization of slot descriptions, Coach addresses the challenge of data scarcity effectively. Its significant performance improvements in both zero-shot and few-shot settings across varied tasks underscore its potential for broader applications within natural language processing. The implications of this research are manifold, encouraging future exploration into more adaptive, resource-efficient dialog and language understanding systems.

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Authors (4)
  1. Zihan Liu (102 papers)
  2. Genta Indra Winata (94 papers)
  3. Peng Xu (357 papers)
  4. Pascale Fung (151 papers)
Citations (91)
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