Papers
Topics
Authors
Recent
Gemini 2.5 Flash
Gemini 2.5 Flash
112 tokens/sec
GPT-4o
8 tokens/sec
Gemini 2.5 Pro Pro
47 tokens/sec
o3 Pro
5 tokens/sec
GPT-4.1 Pro
38 tokens/sec
DeepSeek R1 via Azure Pro
28 tokens/sec
2000 character limit reached

A Study on Anxiety about Using Robo-taxis: HMI Design for Anxiety Factor Analysis and Anxiety Relief Based on Field Tests (2002.09155v1)

Published 21 Feb 2020 in cs.HC

Abstract: Despite the approaching commercialization of robo-taxis, various anxiety factors concerning the safety of autonomous vehicles are expected to form a large barrier against consumers' use of robo-taxi services. The purpose of this study is to derive the various internal and external factors that contribute to the anxieties of robo-taxi passengers, and to propose a human-machine interface (HMI) concept to resolve such factors, by testing robo-taxi services on real, complex urban roads. In addition, a remote system for safely testing a robo-taxi in complex downtown areas was constructed, by adopting the Wizard of Oz (WOZ) methodology. From the results of our tests - conducted upon 28 subjects in the central area of Seoul - 19 major anxiety factors arising from autonomous driving were identified, and seven HMI functions to resolve such factors were designed. The functions were evaluated and their anxiety reduction effects verified. In addition, the various design insights required to increase the reliability of robo-taxis were provided through quantitative and qualitative analysis of the user experience surveys and interviews.

Citations (2)

Summary

We haven't generated a summary for this paper yet.