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AI and Accessibility: A Discussion of Ethical Considerations (1908.08939v3)

Published 21 Aug 2019 in cs.CY, cs.AI, and cs.HC

Abstract: According to the World Health Organization, more than one billion people worldwide have disabilities. The field of disability studies defines disability through a social lens; people are disabled to the extent that society creates accessibility barriers. AI technologies offer the possibility of removing many accessibility barriers; for example, computer vision might help people who are blind better sense the visual world, speech recognition and translation technologies might offer real time captioning for people who are hard of hearing, and new robotic systems might augment the capabilities of people with limited mobility. Considering the needs of users with disabilities can help technologists identify high-impact challenges whose solutions can advance the state of AI for all users; however, ethical challenges such as inclusivity, bias, privacy, error, expectation setting, simulated data, and social acceptability must be considered.

Ethical Considerations in AI Accessibility for Disabilities

This paper, AI and Accessibility: A Discussion of Ethical Considerations, addresses critical ethical issues surrounding the use of AI technologies in improving accessibility for individuals with disabilities. It emphasizes the importance of considering inclusivity, bias, privacy, error management, expectation setting, simulated data, and social acceptability when designing AI systems intended to assist users with disabilities.

Inclusivity and Bias

The paper highlights the need for inclusivity in AI systems, particularly noting the current lack of discourse around inclusivity concerning disability. It points out that AI technologies often fail to represent diverse populations due to inadequacies in training data. For instance, speech recognition systems perform poorly for individuals with speech differences like dysarthria or deaf accents due to insufficient training data from those groups. Furthermore, computer vision systems, while promising enhancements for blind users, are typically trained on datasets comprising images captured by sighted users, thus limiting their efficacy for visual data captured by blind individuals. This lack of inclusivity can lead to further marginalization of disabled populations and underscores the need for sourcing data directly from under-represented groups.

Bias in AI systems can exacerbate discrimination based on disability status. The ability of AI technologies to infer disability status from online data traces presents privacy risks and highlights the need for ethical and legal frameworks to prevent discrimination based on inferred statuses.

Privacy and Error Management

The risks associated with privacy are magnified for individuals with rare disabilities who participate in AI research or contribute data. The paper stresses the difficulties of anonymizing data and the heightened risk of re-identification for small subgroups. These privacy concerns can lead individuals with disabilities to refrain from participating in studies, further contributing to the inclusivity challenge AI systems face.

Error management is crucial when AI systems interact with disabled users. Many users need to trust AI outputs implicitly due to their inability to verify them independently, as seen with blind individuals who rely heavily on AI-generated image captions. The paper draws attention to the need for tailored precision and recall calibrations to safeguard the interests of disabled populations effectively. It also underscores the necessity for translating error metrics into comprehensible and actionable information for end users.

Expectation Setting and Simulated Data

Miscommunication regarding AI capabilities risks creating unrealistic expectations among lay users, particularly among sensitive populations, including the disabled. While terminologies describing AI advancements can convey inflated notions of AI capabilities, these misrepresentations are problematic when affecting the quality of life for individuals with disabilities.

Simulated data to address training deficits poses ethical challenges. The paper suggests that simulation can result in non-representative data, perpetuating stereotypes about the abilities of people with disabilities. This issue necessitates safeguards and guidelines around simulation usage while emphasizing the importance of overcoming privacy barriers to allow AI systems to leverage genuine, representative datasets.

Social Acceptability

Finally, the social acceptability of AI technologies used by individuals with disabilities requires consideration of broader societal implications. As AI systems become pervasive, adjusting frameworks to ensure fair and privacy-conscious deployment becomes indispensable. The paper of societal perceptions toward technologies deployed in assisted contexts can inform ethical guidelines for AI integration in diverse environments.

Implications and Future Directions

The paper underscores the immense potential AI has to enhance accessibility for disabled individuals. However, success in this domain demands proactive considerations of ethical issues and proactive legislative frameworks to keep pace with technological advancements. Integrating ethics and disability studies into computer science curricula and promoting representation in tech fields are critical measures suggested to empower technological innovation inclusively.

In conclusion, this paper provides a comprehensive examination of the ethical dimensions that should guide AI development for accessibility purposes, offering valuable insights into the responsibilities of technologists and researchers in fostering inclusive AI innovations.

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