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Conversational Contextual Bandit: Algorithm and Application (1906.01219v2)

Published 4 Jun 2019 in cs.LG, cs.IR, and stat.ML

Abstract: Contextual bandit algorithms provide principled online learning solutions to balance the exploitation-exploration trade-off in various applications such as recommender systems. However, the learning speed of the traditional contextual bandit algorithms is often slow due to the need for extensive exploration. This poses a critical issue in applications like recommender systems, since users may need to provide feedbacks on a lot of uninterested items. To accelerate the learning speed, we generalize contextual bandit to conversational contextual bandit. Conversational contextual bandit leverages not only behavioral feedbacks on arms (e.g., articles in news recommendation), but also occasional conversational feedbacks on key-terms from the user. Here, a key-term can relate to a subset of arms, for example, a category of articles in news recommendation. We then design the Conversational UCB algorithm (ConUCB) to address two challenges in conversational contextual bandit: (1) which key-terms to select to conduct conversation, (2) how to leverage conversational feedbacks to accelerate the speed of bandit learning. We theoretically prove that ConUCB can achieve a smaller regret upper bound than the traditional contextual bandit algorithm LinUCB, which implies a faster learning speed. Experiments on synthetic data, as well as real datasets from Yelp and Toutiao, demonstrate the efficacy of the ConUCB algorithm.

An Analysis of the Conversational Contextual Bandit

The paper "Conversational Contextual Bandit: Algorithm and Application" introduces a generalized framework for contextual bandits aiming to improve learning efficiency in applications such as recommender systems. The authors propose a novel approach termed the conversational contextual bandit, which expands beyond traditional contextual bandit frameworks by incorporating conversational feedback to accelerate learning. This paper, developed by Xiaoying Zhang and colleagues, demonstrates both theoretical advancements and empirical validations of the proposed method.

Key Contributions

The authors propose the Conversational UCB (ConUCB) algorithm, which is an enhancement of the established LinUCB method. The key innovation of ConUCB is its use of conversational feedback, aside from the conventional behavioral feedback on actions (arms). This integration is critical in that it allows the algorithm to receive direct feedback on key terms, which can relate to subsets of arms, thereby providing richer contextual information that facilitates faster learning.

To highlight the theoretical significance of this approach, the paper proves that the ConUCB algorithm achieves a smaller regret upper bound compared to traditional methods like LinUCB. This is an important result as it implies faster convergence and efficiency in adapting to user preferences in online settings where timely and accurate recommendations are crucial.

Theoretical Insights and Algorithm Design

The paper provides in-depth derivations of the regret bounds for ConUCB and details how it utilizes both arm-level and key-term-level feedbacks to update the model more effectively. Specifically, ConUCB addresses two principal challenges:

  1. Key-Term Selection: Selecting which key-terms to query to minimize estimation error and enhance learning speed.
  2. Leveraging Feedback: Effectively incorporating the conversational feedbacks to build a more precise bandit model.

The anticipated outcome from leveraging conversational feedback is a reduction in the need for exhaustive exploration, thereby providing a more efficient learning process through fewer but more informative interactions.

Empirical Validation

Empirical evaluations were conducted on synthetic data and real datasets from Yelp and Toutiao. The results robustly demonstrate that the ConUCB algorithm outperforms the traditional LinUCB and other baseline methods both in reducing cumulative regret and improving the learning speed. The success of ConUCB on both synthetic and real datasets suggests the broad applicability and potential impact of the model in dynamic environments.

Practical Implications and Future Directions

The integration of conversational mechanisms introduces a strategic layer in bandit algorithms, potentially enhancing their application across diverse domains requiring real-time adaptation and learning from sparse feedback. In practical applications, such as online recommendation systems, this model can significantly improve user engagement by providing more personalized recommendations through a better understanding of user preferences.

Future research might explore various conversational strategies in bandit settings, potential integrations with other learning paradigms like reinforcement learning, and the impact of user interface design on the quality of conversational feedback. The theoretical framework can also be expanded to accommodate more complex user feedback mechanisms, which could future-proof the algorithm against the evolving dynamics of user interactions.

In conclusion, the paper makes a significant contribution to the field of contextual bandits by innovatively integrating conversational feedback to accelerate learning, which could have wide-reaching implications in personalized recommendation systems and beyond.

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Authors (4)
  1. Xiaoying Zhang (32 papers)
  2. Hong Xie (66 papers)
  3. Hang Li (277 papers)
  4. John C. S. Lui (112 papers)
Citations (80)
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