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Dialogue Natural Language Inference (1811.00671v2)

Published 1 Nov 2018 in cs.CL and cs.AI

Abstract: Consistency is a long standing issue faced by dialogue models. In this paper, we frame the consistency of dialogue agents as natural language inference (NLI) and create a new natural language inference dataset called Dialogue NLI. We propose a method which demonstrates that a model trained on Dialogue NLI can be used to improve the consistency of a dialogue model, and evaluate the method with human evaluation and with automatic metrics on a suite of evaluation sets designed to measure a dialogue model's consistency.

Dialogue Natural Language Inference: Enhancing Consistency in Dialogue Models

In the paper "Dialogue Natural Language Inference," the authors address a longstanding challenge in dialogue systems: consistency. Traditional dialogue models often fail to maintain a coherent persona across interactions, leading to contradictions that disrupt the user experience. The authors propose a novel approach by reframing dialogue consistency as a challenge of Natural Language Inference (NLI), thereby seeking to leverage the strengths of NLI in ensuring consistency.

Introduction to the Approach

The core proposal of this paper involves the creation of a new dataset, dubbed Dialogue NLI, specifically designed to train dialogue models to recognize entailment, neutrality, and contradiction in conversational contexts. This dataset is crafted from the Persona-Chat dataset, involving natural dialogues with persona-specific statements. The dataset comprises pairs of sentences that have been human-annotated to reflect one of the three aforementioned categories, providing a rich source for training NLI models with a focus on dialogue consistency.

Methodology and Dataset Characteristics

The Dialogue NLI dataset is pivotal to this research. It is constructed by annotation of persona-based dialogues with triples that encode significant facts, representing pertinent relations within conversations. These annotated sentence pairs form a basis for training models to discern entailments from contradictions accurately. The dataset supports the hypothesis that interactions in natural language can be encapsulated within the framework of NLI, which typically involves determining the relationship between premises and hypotheses in sentence pairs.

Enhancements in Dialogue Consistency

To test the viability of this framework, the authors implemented a re-ranking approach on existing dialogue models using a trained NLI model. Specifically, the Enhanced Sequential Inference Model (ESIM) was utilized, trained on the Dialogue NLI dataset. This model exceedingly performed with an accuracy comparable to benchmarks in traditional NLI tasks, demonstrating its adaptability to dialogue contexts. Importantly, the re-ranking method effectively reduced contradictions in dialogues, as confirmed by both automatic evaluations and human assessments. The experiments with re-ranking showcased improvements in both Hits@1 and notably reduced Contradict@1 scores across multiple evaluation sets, each focusing on distinct aspects of persona consistency like "Haves," "Likes," and "Attributes."

Experimental Verification and Results

The paper reinforces its contributions through rigorously designed experiments. For instance, the re-ranking method not only improved the coherence of dialogues but also enhanced the semantic fidelity of predicted utterances with respect to a given persona. Human evaluation further validated these findings, where dialogues with NLI re-ranking were rated higher in persona consistency and lower in inherent contradictions when compared to baseline models without NLI augmentation.

Implications and Future Directions

The implications of this work are significant for the fields of natural language processing and dialogue systems. By bridging NLI with dialogue generation, the authors have opened pathways for more reliable and engaging conversational agents. On a theoretical level, the paper suggests a new domain of application for NLI models, hinting at the possibility of more sophisticated interactions in AI dialogue systems. This research invites further exploration into optimizing NLI tools for real-time application in dialogue systems, which could eventually lead to innovative techniques in dialogue personalization and cross-domain adaptability.

In conclusion, the paper contributes a meaningful advancement in dialogue modeling by compellingly demonstrating that an NLI-based approach can enhance the persona consistency of dialogue agents. The holistic development of the Dialogue NLI dataset and its application provides a substantive framework, offering a robust benchmark that can be expanded in future research to address ever-evolving challenges in AI-driven communication.

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Authors (4)
  1. Sean Welleck (54 papers)
  2. Jason Weston (130 papers)
  3. Arthur Szlam (86 papers)
  4. Kyunghyun Cho (292 papers)
Citations (242)