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Misinformation spreading on Facebook (1706.09494v2)

Published 28 Jun 2017 in cs.SI

Abstract: Social media are pervaded by unsubstantiated or untruthful rumors, that contribute to the alarming phenomenon of misinformation. The widespread presence of a heterogeneous mass of information sources may affect the mechanisms behind the formation of public opinion. Such a scenario is a florid environment for digital wildfires when combined with functional illiteracy, information overload, and confirmation bias. In this essay, we focus on a collection of works aiming at providing quantitative evidence about the cognitive determinants behind misinformation and rumor spreading. We account for users' behavior with respect to two distinct narratives: a) conspiracy and b) scientific information sources. In particular, we analyze Facebook data on a time span of five years in both the Italian and the US context, and measure users' response to i) information consistent with one's narrative, ii) troll contents, and iii) dissenting information e.g., debunking attempts. Our findings suggest that users tend to a) join polarized communities sharing a common narrative (echo chambers), b) acquire information confirming their beliefs (confirmation bias) even if containing false claims, and c) ignore dissenting information.

Analysis of Misinformation Dynamics on Facebook

The paper by Fabiana Zollo and Walter Quattrociocchi presents a rigorous analysis of misinformation dynamics on Facebook, with a specific focus on the spreading mechanisms associated with conspiracy and scientific narratives. The research is founded on a robust quantitative methodology and a cross-contextual examination involving datasets from both Italian and US Facebook environments.

The paper identifies critical aspects of information consumption on social media, revealing that users aggregate into echo chambers based on their ideological inclinations towards either scientific or conspiracy content. The authors meticulously demonstrate that these echo chambers are formed as result of users' confirmation bias, which drives them to engage primarily with content that aligns with their preexisting beliefs. The investigation provides evidence that users within these polarized communities exhibit homophilous interactions, strengthening the segregation of belief systems.

Quantitative analysis of user interactions—such as likes, comments, and shares—supports the existence of echo chambers. Users within conspiracy echo chambers are shown to be more active and engaged in sharing and liking posts, a trend attributed to their commitment to spreading information they believe is overlooked by mainstream media. In contrast, debunking efforts aimed at countering misinformation do not efficiently penetrate these chambers. Rather, debunking content garners traction mainly within the scientific echo chamber, suggesting that individuals within conspiracy groups largely dismiss dissenting information and may even strengthen their original beliefs when confronted with fact-checking, indicating a backfire effect.

The paper further explores cascade dynamics, revealing nuanced differences between how scientific information and conspiracy theories are shared. Interestingly, both narratives show similar consumption patterns, but their cascade dynamics differ. Conspiracy-related content tends to have longer lifetimes and its dissemination is correlated with the size of the echo chambers. This suggests that misinformation is adept at sustaining itself within these self-contained communities.

Engagement with troll content, which deliberately disseminates false and satirical information, highlights an important vulnerability within conspiracy echo chambers, wherein users are more likely to interact with overtly false narratives. This susceptibility demonstrates that confirmation bias not only reinforces existing belief systems but also predisposes individuals to accept non-credible content as valid.

On exploring emotional dynamics, the authors apply sentiment analysis to outline distinct emotional attitudes across narratives. They discover that discussions within echo chambers, as well as integrated debates between polarized groups, predominantly convey negative sentiments. This negativity intensifies within longer discussions and among more active users, reflecting a deep-rooted resistance to cross-cutting dialogues and an inclination towards hostility rather than constructive engagement.

In conclusion, the findings underscore the intricate relationship between cognitive biases, social interactions, and belief adherence, mapping out the polarized landscape of misinformation on social media. This paper prompts considerations for developing communication strategies tailored to mitigate echo chamber effects by fostering exposure to diverse narratives. Understanding the underpinning cognitive processes provides an avenue towards designing interventions that may ameliorate the propagation of misinformation. The insights offered by this research contribute valuable knowledge to the ongoing discourse on digital misinformation and its societal implications. Future exploration in this domain should aim to operationalize these understandings into practical tools for more effective content moderation and public discourse management on social media platforms.

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Authors (2)
  1. Fabiana Zollo (29 papers)
  2. Walter Quattrociocchi (78 papers)
Citations (49)
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