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Deep Reinforcement Learning for Dialogue Generation (1606.01541v4)

Published 5 Jun 2016 in cs.CL
Deep Reinforcement Learning for Dialogue Generation

Abstract: Recent neural models of dialogue generation offer great promise for generating responses for conversational agents, but tend to be shortsighted, predicting utterances one at a time while ignoring their influence on future outcomes. Modeling the future direction of a dialogue is crucial to generating coherent, interesting dialogues, a need which led traditional NLP models of dialogue to draw on reinforcement learning. In this paper, we show how to integrate these goals, applying deep reinforcement learning to model future reward in chatbot dialogue. The model simulates dialogues between two virtual agents, using policy gradient methods to reward sequences that display three useful conversational properties: informativity (non-repetitive turns), coherence, and ease of answering (related to forward-looking function). We evaluate our model on diversity, length as well as with human judges, showing that the proposed algorithm generates more interactive responses and manages to foster a more sustained conversation in dialogue simulation. This work marks a first step towards learning a neural conversational model based on the long-term success of dialogues.

Deep Reinforcement Learning for Dialogue Generation

This paper, authored by researchers from Stanford University, Ohio State University, and Microsoft Research, presents a novel method for dialogue generation using deep reinforcement learning (RL) techniques. Dialogue generation models have garnered significant interest due to their applications in conversational agents. Traditional neural models of dialogue, while effective at capturing short-term context, often fail to account for the long-term dependencies that ensure coherent and engaging conversations.

The authors address this limitation by integrating reinforcement learning with existing neural dialogue systems. The paper's primary contribution is its application of policy gradient methods in training dialogue systems to maximize future rewards based on informativity, coherence, and ease of answering. This technique contrasts with the more common maximum likelihood estimation (MLE) methods, which optimize for short-term accuracy but neglect long-term conversational quality.

Methodology

The approach outlined employs a two-agent simulation where virtual agents converse, each taking turns to generate dialogue responses. The agents use an encoder-decoder architecture, typically an LSTM, to encode the current state of the conversation and generate responses. Over time, the agents refine their policies to maximize the expected cumulative reward of their actions.

The reward function encapsulates three key aspects:

  1. Ease of Answering: This is designed to encourage responses that stimulate further conversation. It penalizes turns likely to yield dull or conversation-ending replies.
  2. Information Flow: The goal here is to foster dialogue contributions that are informative and avoid repetitions by penalizing semantic similarity between consecutive utterances from the same agent.
  3. Semantic Coherence: Ensuring relevance and grammatical correctness, this component leverages mutual information to align the response closely with the conversational history.

Results and Evaluation

Several metrics were employed to evaluate the proposed model. Automatic evaluation metrics included conversation length, defined as the number of turns before the conversation deteriorated into repetitiveness or dullness, and diversity, measured via type-token ratios for unigrams and bigrams. The RL model demonstrated superior performance, achieving longer dialogues and higher diversity compared to both standard neural models and those optimized for mutual information.

Human evaluation further validated these findings. Judges assessed the system in terms of general quality and ease of generating follow-up responses. The RL model consistently produced more engaging and easier-to-respond-to dialogue compared to the mutual information approach.

Implications and Future Directions

This research signifies a step towards building conversational agents that can sustain long-term, engaging dialogues through strategic interaction, echoing realistic human conversational dynamics. It opens avenues for further refining reward functions to embed more nuanced conversational qualities. Future research could focus on integrating user-specific feedback into the reward framework, allowing personalized dialogue strategies.

Moreover, addressing the balance between immediate relevance and long-term engagement remains an open problem. System improvements could involve more sophisticated simulation environments or hybrid models that blend reinforcement learning with supervised learning paradigms. Exploring methods to efficiently navigate the vast action space in conversational settings will also be critical.

In summary, the paper offers a compelling argument for leveraging reinforcement learning in dialogue generation, providing a robust framework that promotes sustained and interactive conversational agents. This work lays the groundwork for more sophisticated AI dialogue systems that can better mimic the complex nature of human communication.

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Authors (6)
  1. Jiwei Li (137 papers)
  2. Will Monroe (13 papers)
  3. Alan Ritter (57 papers)
  4. Michel Galley (50 papers)
  5. Jianfeng Gao (344 papers)
  6. Dan Jurafsky (118 papers)
Citations (1,306)
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