ChatGPT Outage on March 20: Bug Patched and Service Restored (openai.com)

Summary:

• ChatGPT experienced an outage due to a bug in an open-source library, exposing some users' chat titles and potentially payment-related information.
• The bug has been patched, and the ChatGPT service and chat history feature have been restored, with affected users being notified.

Key terms:

• ChatGPT outage: A temporary disruption of the ChatGPT service due to a bug in an open-source library
• Bug: An error in the Redis client open-source library, redis-py, which caused some users' information to be unintentionally visible
• Patched: The bug has been fixed, and the ChatGPT service has been restored
• Affected users: ChatGPT Plus subscribers whose payment-related information may have been exposed during a specific nine-hour window
• Technical details: A detailed explanation of how the bug worked and the steps taken to identify and fix the issue

Tags:

ChatGPT OpenAI ChatGPT Plus Redis Update Asyncio Payment Information Data Exposure Service Restored Open Source Library