• ChatGPT experienced an outage due to a bug in an open-source library, which allowed some users to see other users' chat history titles.
  • The bug also exposed payment-related information of 1.2% of ChatGPT Plus subscribers during a specific nine-hour window.

Key terms:

  • ChatGPT outage: A service interruption caused by a bug in an open-source library
  • Bug: A problem in the Redis client open-source library, redis-py, that allowed visibility of other users' chat history titles and payment information
  • Chat history exposure: Users were able to see titles from another user’s chat history
  • Payment information exposure: 1.2% of ChatGPT Plus subscribers had some payment information visible to other users
  • Bug resolution: The bug has been patched, and service and chat history features have been restored


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