Summary: Virtual assistants, such as Siri, Alexa, and Google Assistant, have failed to become indispensable due to clunky design and miscalculations, leaving room for chatbots to rise. Chatbots, powered by large language models, are able to improvise answers to questions typed into a chat box, while virtual assistants are essentially command-and-control systems that can only understand a finite list of questions and requests, limiting their potential.
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